Workforce
Management Services
Call Center Pros is a comprehensive service provider in the rapidly growing near-shore BPO (Business Process Outsourcing) and call center market providing turnkey outsourcing solutions.
SERVICE
Management Services
At Call Center Pros, we provide workforce management services for your business. Our workforce management services are perfect for your organization to run more efficiently.
The key to business growth and success is an ability to secure the right talent at the right time and cost, but when it comes to putting a great strategy into place, you need a team with a level of dedication, innovation, and expertise that is positioned to keep you ahead of the competition. Where do you turn? Call Center Pros provides the answer with dedicated best practices solutions that help you optimize talent management for flexible and contingent workers and employee hiring.
Our Satisfied Customers
We needed help with our customer support.
The folks at Call Center Pros, are indeed pros who staffed ourCustomer Support Team with well trained agents. They also included a Customer Support Manager to supervise the team.
Call Center Pros saved my business.
We were completely overwhelmed by of our incoming calls. We weren’t handling them efficiently, and we couldn’t afford the staff required. I needed a call center service that could help me from top to bottom, and Call Center Pros came highly recommended. Starting with them turned out to be one of the best business decisions I’ve ever made. What was previously my biggest concern and road block, has now become a total non-issue for me.
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