3440 Hollywood Blvd, Suite 415 800.789.CALL info@callcenterpros.com

LEAVE IT
TO THE PROS

Your Business Solution Specialists

call center office premises
who we are

COMPANY OVERVIEW

Call Center Pros is a comprehensive service provider in the rapidly growing near-shore BPO (Business Process Outsourcing) and call center market providing turnkey outsourcing solutions. Our unique roots have positioned us to become the leading BPO and call center operator in the near-shore region.Call Center Pros can improve your company operationally with greater efficiency, better customer service, improved technology, streamlined processes and lower costs.
We manage the day to day operation, which allows you to concentrate on growing your core business. We can combine a program with customer service, sales, and customer relationship management, turning every customer interaction into an opportunity to maximize the lifetime value of that customer. As a result we help build profitable long-term relationship between you and your customer.

  • Mission Statement

    Our goals and tradition is to provide exceptional customer service, create a rewarding and nurturing environment for our employees, and offer a value added solution to our clients. It is also our goal to provide a better quality of life for our employees by offering the opportunity for personal and professional growth.

what we do

Our Services

Call Center Outsourcing

Call Center Outsourcing

We offer the best phone services. Every call is answered promptly & accurately by agents having neutral & clear accent

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Email Support Services

Email Support Services

Our rich experience with various Trouble Ticket, Helpdesk systems helps our team to integrate with clients

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Live Chat Support

Live Chat Support

Our Live Chat support agents are truly available at a click. Well-trained agents provide immediate resolution

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Third Party Verification

Third Party Verification

Our third party verification agents are trained professionals, always on hand to deliver your script in a kind manner

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Virtual Assistant

Virtual Assistant

We provide outsourced virtual assistant services catered specifically to businesses within the United States

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Workforce Management Services

Workforce Management Services

Our workforce management services are perfect for your organization to run more efficiently

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working process

How We Work

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Select Project

High-level analysis of proposed project to determine whether it is feasible to go ahead.

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Project Analysis

The terms of engagement are agreed, resulting in operational, financial and legal information/data.

Finished Project

The solution is handed over for testing and deployment, including training of administrative and operative assets.

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our testimonials

Our Satisfied Customers

Let's discuss how our solutions will fit your company's needs

our blog

Our Latest News

Contact Center Services
floran July 13, 2018 (0)

What to look for in a call

Call center services might seem similar on the surface, but the details of each

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Call Center Pros's Clutch Leader Award
floran March 18, 2020 (Comment Off)

Call Center Pros Receives Clutch Leader Award

We’re excited to announce that Clutch, a B2B market research firm based in Washington,

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AI Vs Live Agents
floran July 27, 2018 (0)

AI Vs Live Agents- Will AI Replace

It’s annoying when you need an instant solution to your problem, but you can’t

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