Call Center Pros

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info@callcenterpros.com
800.789.CALL
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Experienced And Hightly Skilled Managers To Assist With Your Business

At Call Center Pros, it all starts with making sure we have the required staff to assist you with every step of rolling out a successful outsourced call center. In order to help accomplish this, we have only hired staff with the knowledge and experience to assist you. Our team includes previous site developers and managers that have many years of experience with a wide range of accounts in the call center industry. Once you contact us to get started, you will be impressed with our staff’s knowledge and capabilities for assisting your business with any call centers you are seeking to outsource. We are ready to show you how our experienced staff can help take your call center needs to a higher level.
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We Only Hire Qualified Agents

One of the most difficult tasks with outsourcing any type of call center is ensuring you are only hiring qualified agents to work with your customers. Once we have determined what qualifications are needed for your call center, our human resources department will work with you to ensure we only hire the right agents for your business. On all potential agents, we will perform:
  • Prior employment history assessments
  • Criminal background assessments
  • English proficiency assessments
  • Full assessment of any technical or other required skills
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