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AI Vs Live Agents

AI Vs Live Agents- Will AI Replace People in Customer Support?

It’s annoying when you need an instant solution to your problem, but you can’t get it. It’s disappointing and you can even think about leaving for other brands. How sad is that? Technology advances every day and because of that, we all have the dream of having all our problems resolved at a click of a button. No matter the…

Why To Consider Having 24 Hour Customer Support

We can't emphasize enough the importance of having a great customer service in your business. People are only willing to stay loyal to a company if they have very good reason to. Otherwise, there is plenty of competition available, they could choose to move to. As a result, you have to work hard to keep customers and build their trust…