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COMPANY OVERVIEW

Call Center Pros is a comprehensive service provider in the rapidly growing near-shore BPO (Business Process Outsourcing) and call center market providing turnkey outsourcing solutions. Our unique roots have positioned us to become the leading BPO and call center operator in the near-shore region.Call Center Pros can improve your company operationally with greater efficiency, better customer service, improved technology, streamlined processes and lower costs.

We manage the day to day operation, which allows you to concentrate on growing your core business. We can combine a program with customer service, sales, and customer relationship management, turning every customer interaction into an opportunity to maximize the lifetime value of that customer. As a result we help build profitable long-term relationship between you and your customer.

CALL US TOLL FREE 800-789-CALL

CALL CENTER OUTSOURCING

CALL CENTER OUTSOURCING

We offer the best phone services. Every call is answered promptly & accurately by agents having neutral & clear accent

LIVE CHAT SUPPORT

LIVE CHAT SUPPORT

Our Live Chat support agents are truely available at a click. Well-trained agents react to individual circumstances proving immediate resolution

E-MAIL SUPPORT SERVICES

E-MAIL SUPPORT SERVICES

Our rich experience with various Trouble Ticket, Helpdesk systems helps our team to integrate with clients without any learning curves

THIRD PARTY VERIFICATION

THIRD PARTY VERIFICATION

Our third party verification operators are trained professionals, who are always on hand to deliver your script in a kind and professional manner

MISSION STATEMENT

Our goals and tradition is to provide exceptional customer service, create a rewarding and nurturing environment for our employees, and offer a value added solution to our clients. It is also our goal to provide a better quality of life for our employees by offering the opportunity for personal and professional growth.

SEE HOW CALL CENTER PROS CAN HELP YOU GROW YOUR BUSINESS. CONTACT US TODAY!

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Testimonials


Call Center Pros saved my business. We were completely overwhelmed by of our incoming calls. We weren’t handling them efficiently, and we couldn’t afford the staff required. I needed a call center service that could help me from top to bottom, and Call Center Pros came highly recommended. Starting with them turned out to be one of the best business decisions I’ve ever made. What was previously my biggest concern and road block, has now become a total non-issue for me.
Warren
CEO
We needed help with our customer support. The folks at Call Center Pros, are indeed pros who staffed ourCustomer Support Team with well trained agents. They also included a Customer Support Manager to supervise the team.
Barry
CEO
  • Warren
  • Barry

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