About Call Center Pros
Leading BPO nearshore solutions provider with over a decade of experience disrupting the customer service landscape
Transforming BPO Since 2012
Call Center Pros first nearshore location was opened in 2012. This experience has positioned us to become the leading provider offering BPO outsourcing solutions in the near-shore region.
Our innovative solutions improve our client's operations with greater efficiency, improved technology, streamlined processes and the ability to scale and retain huge growth immediately!
We combine AI and ML to understand your current gaps and implement significant changes to increase efficiency while improving NPS and lowering your overhead.
What Drives Us Forward
Our core values shape every decision we make and every solution we deliver
Excellence
Delivering exceptional BPO solutions that exceed client expectations through innovation and dedication.
Partnership
Building long-term partnerships with our clients by understanding their unique business needs.
Innovation
Leveraging cutting-edge technology and AI to transform traditional BPO processes.
Meet Our Team
Our experienced leadership team brings decades of combined expertise in BPO operations and customer service excellence
Jared Schagrin
Chief Executive Officer
Leading innovation in AI-powered BPO solutions with over 15 years of industry experience.
Sarah Johnson
Chief Operations Officer
Ensuring operational excellence and scalability across all nearshore locations.
Michael Rodriguez
Chief Technology Officer
Driving technological innovation and AI integration in customer service solutions.
Ready to Partner with Us?
Let's discuss how our BPO outsourcing solutions can transform your business operations